Privacy Policy

Information We Collect

When you use our website, we collect both personal and non-personal information to help us serve you better. Personal information may include your name, phone number, email address, billing and shipping address, and payment information that you provide while placing an order or creating an account. We also collect details of the products you purchase, your preferences, and your communication history with us to ensure we can fulfil your requests effectively.

In addition, we automatically collect certain information related to your device and browsing activity, such as your IP address, browser type, device identifiers, and the pages you visit on our website. This information helps us understand user behaviour, improve website performance, and enhance your overall experience. We may also collect information through cookies and tracking technologies to remember your preferences and tailor our services to your interests. If you choose to subscribe to our newsletter, we will also collect your email address and communication preferences.

How We Use Your Information

The information we collect from you is used solely for the purpose of improving your experience with Royal Blessing. We use your data to process your orders, deliver products, manage your account, and communicate with you about your transactions. Your personal details allow us to confirm your purchase, send updates on shipping and delivery, and respond to any inquiries or requests you may have.

We also use the collected data to personalize your experience on our website. This means showing you products that match your preferences, recommending new arrivals, and offering discounts or promotions that align with your interests. Occasionally, we may send you marketing communications, newsletters, or special offers; however, you can opt out of such communications at any time by following the unsubscribe instructions included in each message.

Furthermore, we use certain information for analytical purposes to monitor website traffic, detect potential security threats, and improve our design, layout, and product offerings. All such analysis is conducted internally and with strict confidentiality. Your personal data may also be used to comply with legal obligations, prevent fraud, enforce our terms, or protect the safety and rights of our users and business operations.

Legal Basis for Processing Information

If you are located in a region that requires a legal basis for data processing, such as under the General Data Protection Regulation (GDPR), our collection and use of your personal data are based on the following lawful grounds. We process your data when it is necessary for the performance of a contract, such as processing your orders and payments. We rely on your consent for certain actions like sending newsletters or marketing emails. We also process information when it serves our legitimate interests, such as improving our website or preventing fraudulent transactions. Finally, we may process your data when required to comply with legal or regulatory obligations.

Sharing and Disclosure of Information

We respect your privacy and do not sell, trade, or rent your personal data to any third parties for commercial purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and managing marketing or analytics activities. These partners are obligated to use your information only for the specific services they provide to us and are bound by confidentiality agreements.

In cases where we use payment gateways such as Razorpay, PayPal, or Stripe, your payment details are processed securely through their encrypted systems. We do not store or retain sensitive financial information such as your complete credit or debit card numbers on our servers. We may also share data with shipping and courier partners to ensure that your orders reach you safely and on time.

From time to time, we may disclose information if required by law, court order, or to respond to government or regulatory requests. Additionally, in the event of a merger, acquisition, business restructuring, or sale of assets, your personal data may be transferred to the new entity as part of that process. Regardless of such circumstances, your data will always remain protected under this Privacy Policy or one that is equally protective.

Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes outlined in this policy. For instance, we will keep your order records, invoices, and billing details for a reasonable period as required by accounting and tax regulations. Marketing and communication preferences will be retained until you withdraw consent or unsubscribe from our mailing list. Once the data is no longer needed for business, legal, or security purposes, it will be securely deleted, anonymised, or archived.

Cookies and Tracking Technologies

Cookies are small files placed on your device to help us recognise you, improve your browsing experience, and understand how you use our website. We use cookies to keep your cart active, store login sessions, and remember your preferences for future visits. Some cookies are essential for the functioning of our website, while others help us analyse performance or deliver targeted advertisements. You can modify your browser settings to accept or reject cookies; however, disabling certain cookies may affect your ability to use parts of our site efficiently. By continuing to use our website without changing your cookie settings, you consent to our use of cookies.

Data Security

We take data security very seriously and have implemented a range of physical, electronic, and administrative measures to safeguard your personal information. Our website uses SSL encryption to protect sensitive data transmitted online, and we store personal information in secure systems with restricted access. Despite our efforts, please note that no method of data transmission or electronic storage is completely secure, and we cannot guarantee absolute protection against all possible risks. You are encouraged to take precautions when sharing information online and to contact us immediately if you suspect any unauthorized use of your account.

Your Rights and Choices

Depending on the laws in your jurisdiction, you may have rights regarding your personal data. You may request access to the information we hold about you, ask for corrections if any of your details are inaccurate, or request deletion of your information under certain conditions. You may also object to certain processing activities or withdraw consent for marketing communications at any time. To exercise these rights, please reach out to us through the contact information provided below. We will process your request in accordance with applicable law and within a reasonable period.

Children’s Privacy

The services offered by Royal Blessing are intended for use by adults. We do not knowingly collect personal information from children under the age of thirteen (or sixteen, where applicable). If we discover that a child has provided personal data without parental consent, we will delete the information immediately. Parents or guardians who believe their child has submitted personal information to us are encouraged to contact us promptly.

Third-Party Links

Our website may include links to external websites or social media platforms for your convenience or reference. These third-party websites have their own privacy policies and data collection practices, which may differ from ours. We do not control or assume responsibility for the content or privacy practices of those websites. We strongly advise you to read their respective privacy policies before sharing any personal information.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any modifications will be posted on this page with an updated “Last Updated” date. We encourage you to review this page regularly so that you remain informed about how we are protecting your personal information. Your continued use of our website after such updates will constitute your acknowledgment and acceptance of the revised terms.